Outcomes
Quality and effective outcomes, safety and service user experience are provided through a unique model of nursing and clinical support delivered by nursing and support staff who are motivated, committed and well-trained.
Castlebeck uses Quest Progress - a person-centred system of measuring outcomes for people who challenge services.
We provide a positive experience and the best outcomes for each service user. They are involved in all aspects of their care, supported to make choices and actively listened to and responded to in a way that drives positive change.
Working with families, commissioners and the team from Castlebeck, each person sets their own goals for their time with us.
These are regularly reviewed and evaluated to make sure everyone is working to achieve the best possible outcome for each person.
