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Castlebeck is committed to providing total care to the highest standards
for our service users. All our services are for the fulfilment, development
and well-being of our users. The care given will include all physical,
mental, psychological, emotional and social needs.
Castlebeck Group is continuously developing a total quality management culture based on the implementation and assessment of 'Investors in People' and ISO9001:2000 standards. The following are just a few testimonials from some of our clients: "Castlebeck is one of the preferred providers that the Borough of Telford use. The reason they are on the preferred list is due to the high quality of service and positive resulting placements after their input." Borough of Telford "My views of the quality of care that Castlebeck provides are:- excellent, skilled and experienced staff; good communication and reporting process; good care planning." North and Mid Devon Locality Partnership "Professional and clinically appropriate whilst open and approachable." Settlement and Reprovision Manager "Excellent service to both client and information passed on to carers and professionals." " Excellent. Client has improved significantly since his admission. Very impressed with staff attitudes." "Very impressed with staff attitudes." "Extremely high quality of care." "The care is well documented and consistent. Having structured activities is excellent." "Overall the quality of care afforded to the individual is of a high standard. Both the clients and family/carers are happy with the progress the relevant individuals have shown." " My client is happy and settled; he admits to having greater liberty with Castlebeck than he had in his previous placement. His difficulties have improved significantly enabling his choice and quality of life." "I feel the client in question receives a very good service." "Care appears to be of a very high standard." "Care is very good, staff are very helpful." |

